CANCELLATION & ATTENDANCE POLICY
This policy applies to all lessons, classes, and programs delivered by Tadeas Cervenka, operating also under Dobtown Skateboarding (also referred to as "we", "us", "our" in this document).
Changes to Your Booking
We understand that plans can change. If you need to move or cancel a session, please let us know at least 24 hours in advance. With sufficient notice, we’ll issue credit that can be used toward a future session or help you reschedule to another suitable time.
Requests made with less than 24 hours’ notice cannot be credited or rescheduled.
Group Sessions & Term Classes
For group classes, we allow a limited number of missed sessions to be credited.
You may receive credit for up to two classes per term, provided you give the required notice.
Any sessions we cancel (including due to weather) are not counted toward this limit.
If We Need to Make Changes
Occasionally, sessions may need to be adjusted due to circumstances such as coach availability or other unforeseen factors.
If this happens, we will contact you as soon as possible and offer an alternative time or a credit for future use.
Weather Conditions
As skateboarding is weather-dependent, sessions may be postponed if conditions are unsafe.
We will always aim to give as much notice as possible, although this can sometimes be short due to changing conditions.
If a session is cancelled due to weather, you will receive a credit to use at a later date.
Missed Sessions
If a participant does not attend a booked session and has not notified us beforehand, the session will be considered used and cannot be credited or rescheduled.
Getting in Touch
To make changes to your booking, please contact us via:
+61 0421 056 784
info@dobtownskateboarding.com.au
Flexibility
We aim to keep our policies fair and practical. In exceptional situations, we may make adjustments at our discretion.
Policy Changes
This policy may be updated from time to time. The most current version will always be available on our website.
By Booking
By booking a session, you agree to the terms outlined in this policy.